Official channels for support, safety reports, billing, and legal notices. We reply to genuine reports — impersonating these channels is a serious breach of our Terms.
Account issues, bugs, feature questions, and anything not covered below.
Feedback or issues with the Lopaost AI assistant specifically.
Coin top-ups, verification badges, Lopaost Plus, and payment proof.
The fastest way to report a specific post, message, profile, live stream, or listing is directly in the app — use the report option on the item itself, so it reaches us with full context. For anything involving a child's safety, a credible threat, or an urgent security issue, email support@lopaost.zallixor.com with as much detail as you can and we'll prioritize it.
See our Community Guidelines for what we do and don't allow, and Terms §22–23 for how reports and appeals work.
Coin top-ups and other paid features may currently be processed manually. If you're purchasing something in-app, follow the payment instructions shown at checkout, then email your proof of payment and account/username to billing@lopaost.zallixor.com. We never ask for your password, and we won't ask you to pay through a channel outside the app's official instructions or this page.
Rights holders can submit a complaint under Terms §21 to support@lopaost.zallixor.com, including the protected work, the allegedly infringing material, your contact information, and the basis for the complaint. Official privacy requests can be sent to the same address — see our Privacy Policy §16.
